Pharmacy partner portal
A clear workflow for refill requests, messages, and verified services.
PharmAI is being set up so partner pharmacies can manage patient requests, keep their public profile accurate, and appear more prominently when patients search nearby.
Live queue
Portal preview
Refill requests
New requests arrive with medication, dosage, patient contact preference, and a response window.
Direct messages
Patients can ask follow-up questions before the pharmacy accepts, delays, or declines a request.
Service profile
Pharmacies can verify services, opening hours, response times, and public-facing notes.
Workflow
Built for the conversation with pharmacies.
The portal page gives you something concrete to show during outreach: what requests look like, how teams respond, and how verified profiles improve patient trust.
Patient chooses a pharmacy from local results
Pharmacy receives refill request or message
Team accepts, asks for more info, marks ready later, or declines
Patient sees the status update inside PharmAI
Verified services
Partner pharmacies can control the services patients see.
NHS Scotland activity can help identify likely services, but partner profiles let pharmacies confirm what they actively provide, how quickly they respond, and what patients should expect.